/ UGC AGENCY

    The UGC agency for content that converts.

    We cast creators, produce user generated content and deliver several hook variants per video for your creative testing. Built for Meta Ads, TikTok, Instagram and your own organic channels.

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    4,9 von 5 · 147 Bewertungen
    Production in Vienna & WelsCreators across DACHPaid-social ready
    UGC FOR THESE BRANDS
    Logo von Red Bull, Kunde von swype®
    Logo von Continental, Kunde von swype®
    Logo von Hell Energy, Kunde von swype®
    Logo von Stadt Wien, Kunde von swype®
    Logo von Justiz, Kunde von swype®
    Logo von WIFI, Kunde von swype®
    Logo von Wels, Kunde von swype®
    Logo von Germania, Kunde von swype®
    Logo von Berger Schinken, Kunde von swype®
    Logo von Orlen, Kunde von swype®
    Logo von Nova Taste, Kunde von swype®
    Logo von Sport Streicher, Kunde von swype®
    Logo von DigHum, Kunde von swype®
    Logo von Grow, Kunde von swype®
    Logo von Hubifly, Kunde von swype®
    Logo von Aircash, Kunde von swype®
    Logo von KW Open, Kunde von swype®
    Logo von MySteel, Kunde von swype®
    Logo von Fonio, Kunde von swype®
    Logo von Gardia, Kunde von swype®
    300+
    Vetted creators across DACH
    4,200+
    UGC videos produced
    3
    Hook variants per video
    14 days
    From briefing to first cut
    BASICS

    What is a UGC agency?

    A UGC agency produces advertising content that looks like genuine customer videos, providing the creators, briefings, rights and post-production behind it. UGC stands for user generated content: content in the style of everyday users, but with clear commercial intent, clean usage rights and a specific campaign goal in mind. Unlike an influencer agency, the brand isn’t buying a person’s reach; it’s buying the video itself and distributing it through its own channels and paid social.

    • →Creator casting and contracting including usage rights
    • →Briefing, script and hook development per campaign goal
    • →Vertical 9:16 production, editing, subtitles, sound design
    • →Delivery in ad-ready formats for Meta, TikTok and YouTube Shorts
    SCOPE OF WORK

    What does a UGC agency actually do?

    The difference between a UGC agency and a video production company lies in volume and system. A campaign isn’t built on a single hero film — it’s built on many small assets tested against each other. That’s why our work runs as a production process with a fixed cadence: casting, briefing, filming, editing, variants, approval, delivery, evaluation, and follow-up production of the winners.

    • →Creative strategy: which audience, which problem, which message?
    • →Creator sourcing: matched by niche, language, age, region and track record
    • →Production: testimonial, unboxing, tutorial, problem/solution, street interview, voiceover
    • →Creative testing: hooks, thumbnails, lengths and CTAs in structured test rounds
    • →Reporting: which hook, which creator, which format won?
    UGC EXAMPLES

    UGC videos from our production.

    All videos in vertical format, filmed with creators from our network. Tap the speaker icon for sound.

    HELL EnergyProduct hook with a taste-reaction shot in vertical format.
    OrlenTestimonial for paid ads, cut into three hook variants.
    Stadt WelsStreet-style content in creator look for reels and TikTok.
    Swarovski KristallweltenExperience UGC with a clear result frame at the end.
    HubiFlyExplainer UGC for an offer that needs context.
    Stadt WelsDay-in-the-life format with soft product integration.
    Farm HolidaysTravel UGC with a problem/solution structure.
    USE CASES

    UGC formats we produce.

    01

    Performance UGC for paid ads

    Videos built to run directly as ads: a hard hook in the first two seconds, a clear benefit, visible product, unmistakable call to action. Delivered in several cut lengths for prospecting and retargeting.

    02

    Organic UGC for feed and reels

    Content for your own channels: told more calmly, closer to your community, built as a series rather than a one-off. Strong organic performers then move into paid.

    03

    UGC for e-commerce

    Product demos, before/after, size and material checks, unboxings. These videos work simultaneously as an ad, on the product page and in cart-abandonment retargeting.

    04

    UGC for lead generation

    For services, software and consulting: use cases, objection handling, short explainers and customer testimonials that drive form fills or booked calls.

    05

    TikTok UGC

    Built platform-native: trend formats, fast pacing, spoken language, TikTok-style text overlays. Not a re-cut TV spot.

    06

    Instagram and Reels UGC

    A bit more polished than TikTok, with a strong opening frame, a clean cover, and formats that also work as a story and collab post.

    BENEFITS

    Why UGC works so well in the media mix.

    Significantly lower creative cost per asset

    Instead of one expensive shoot day, you get many individual assets. That lowers the cost per tested creative and makes regular testing affordable in the first place.

    More variants, faster learning

    Three hooks per video mean three times the data points. After two test rounds you know which message lands, instead of debating it.

    Less creative fatigue

    Paid social burns through creatives. A steady stream of fresh content keeps frequency low and cost per result stable.

    Credibility in the feed

    UGC looks like the rest of the feed. That extends the first seconds of attention — exactly where an ad wins or loses.

    Multi-purpose use

    One video runs as an ad, on the product page, in the newsletter, in the sales deck and as an organic post. We settle usage rights upfront, not after the fact.

    Predictable supply

    Instead of one-off projects, we work in monthly packages. You know how many videos arrive and when, so media planning can be built around it.

    CREATIVE STRATEGY

    The hook decides, not the budget.

    In paid social, the decision is made in the first two seconds. That's why we deliver several hook variants per video and test them against each other in a structured way, instead of burning through a single motif. Winners get produced further, losers disappear without tying up media budget.

    Problem hook

    "I made the wrong mistake for three months."

    Results hook

    "Here’s what it looks like after four weeks."

    Objection hook

    "Too expensive? Let’s do the math."

    Curiosity hook

    "Nobody tells you this about ..."

    Comparison hook

    "Left: the original. Right: our version."

    Audience hook

    "If you run a venue in Vienna: this one’s for you."

    PROCESS

    How a UGC project runs with us.

    01

    Kickoff and creative strategy

    We clarify audience, offer, objections, competition and campaign goal, and derive messages and formats from that. The output is a creative board, not a slide deck.

    02

    Creator sourcing and casting

    We propose matching creators from our network: niche, language, region, age, past results. You confirm the selection, we handle the contract, rights and payout.

    03

    Briefing and script

    Every creator gets a concrete briefing with scene sequence, hooks, no-gos and examples. This is the step where most UGC projects fail.

    04

    Production

    Filmed at the creator’s home, on location, or in our own production studios in Vienna and Wels. Vertical format, good light, clean audio.

    05

    Editing and variants

    Editing, subtitles, sound design and several hook variants per video, plus different lengths for prospecting and retargeting.

    06

    Testing and restocking

    The assets go live, we read the results, and produce targeted variants of the winners. That turns it into a cycle rather than a one-off project.

    COMPARISON

    UGC or influencer marketing?

    The two disciplines are often confused, but they solve different problems. UGC delivers creative for your ads, influencer marketing delivers access to someone else's audience. In most setups, the two work together.

    UGCInfluencer Marketing
    What you buyThe video plus usage rightsThe person’s reach and audience
    DistributionBrand channels and paid socialThe creator’s channel
    Success metricsCost per result, ROAS, hook rateReach, engagement, sales via code or link
    VolumeMany variants for testingFewer, curated placements
    RuntimeMonths, as long as the creative performsCampaign period

    → More on our influencer campaigns

    WORKING TOGETHER

    What a UGC agency costs.

    The price depends on four factors: number of videos, number of creators, shooting effort and the scope of usage rights. Instead of list prices, we work with packages tailored to your media budget. We discuss concrete numbers in the intro call.

    Starter package

    To get started and run first tests

    • →4 UGC videos
    • →3 hook variants per video
    • →1 creator
    • →Usage rights for paid social
    • →Delivery in 14 days
    Popular

    Performance package

    The most common entry point for paid social

    • →8 to 12 UGC videos per month
    • →Multiple creators for A/B testing
    • →Hook and length variants
    • →Creative testing plan
    • →Monthly performance review

    Always-on

    For brands with an ongoing media budget

    • →Continuous content supply
    • →Creator pool exclusive to your brand
    • →Whitelisting and creator ads
    • →Landing page and shop assets
    • →Weekly check-ins
    FAQ

    UGC agency FAQ.

    A UGC agency produces videos for brands that look like genuine customer content, and provides creator casting, briefing, production, editing and usage rights along with it. The brand then distributes the videos through its own channels and through paid social.

    Creative strategy, creator sourcing, contract and rights, briefing and scripting, production, editing including hook variants, delivery in ad-ready formats, and evaluating which videos and hooks worked.

    It depends on the number of videos, number of creators, shooting effort and usage rights. Small test packages start well below the price of classic video production, and ongoing monthly packages get cheaper per video. We share concrete numbers after a short intro call, because flat list prices rarely fit in practice.

    The price per video mainly depends on the creator’s experience, shooting effort, number of variants and the usage rights required. A simple testimonial is significantly cheaper than a shoot with a location, multiple scenes and broad ad rights. We run the numbers for your specific case in the intro call.

    We work with a vetted network of over 300 creators across Austria, Germany and Switzerland, and match by niche, audience, language, region and past results. For special requirements we also cast specifically for the job.

    With UGC you buy the video and its rights; with influencer marketing you buy a person’s reach. UGC runs through your own channels and ads and is measured on cost per result, while influencer campaigns run through the creator’s channel and are judged on reach, engagement and attributed sales. The two can be combined.

    Yes, that’s the most common use case. Hook, pacing and variance are what matter: we deliver several hooks and lengths per video so the media team can actually test instead of burning through a single asset.

    Mainly TikTok, Instagram Reels and Stories, Facebook and Instagram Ads, and YouTube Shorts. The same footage can also be reused on product pages, in newsletters and in sales materials.

    From briefing to the first finished cuts, plan on around 14 days. Ongoing packages then deliver on a fixed weekly or biweekly cadence.

    We deliver several hooks and cut lengths per creative, plus variants with and without subtitles and formats suited to feed, reels and stories. In the ad account, hooks are tested against each other, winners are scaled, and we produce targeted follow-ups.

    On TikTok, platform-native execution is what counts: spoken language, fast pacing, platform-style text overlays, trend relevance. A video that looks like an ad loses attention within seconds. Creator posts can also be run as ads through whitelisting.

    E-commerce and DTC brands, consumer goods, beauty and health, food and beverage, fitness, apps and software, and local service providers with an offer that needs explaining. What they have in common: an ongoing media budget and a product worth showing.

    Let's set up your UGC pipeline.

    An intro call, a creative check, and a concrete proposal for your first test rounds.

    Request a UGC project

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