# UGC Production: packages, turnaround times and formats.

Original page: https://swype.at/en/services/ugc-creation

UGC production at swype®: packages, turnaround times, formats, revision rounds and usage rights. The scope of our UGC production in detail.

This is what you get per package: number of edits, formats, revision rounds, turnaround time and usage duration. No room for interpretation.

UGC production is a delivery service, so we describe it as one. This page lists packages, volumes and deadlines. The strategic question of why UGC works in paid distribution, which hook patterns land, and how UGC differs from influencer marketing is answered in detail on our UGC agency page.

## The three production packages

We produce in three fixed tiers so volumes and prices stay comparable. Formats can be swapped within a package, but the total volume stays the same.

- Test: one creator, three edits, two hook variants, delivered in ten working days
- Performance: three creators, eight to twelve edits, six hook variants, delivered in 15 working days
- Ongoing: 20 to 40 edits per month from a rotating creator pool, weekly partial delivery
- Every package includes subtitles, sound design and brand elements
- Every edit in all aspect ratios: 9:16, 4:5 and 1:1
- Twelve months of usage for paid distribution, extensions bookable

## What we need from you for production

So a shoot never sits waiting: enough product units shipped to our Vienna address, brand guidelines or at least logo and fonts, a list of prohibited claims (especially for supplements, cosmetics and finance), and a contact person with sign-off authority. Missing any of these pushes the delivery date back accordingly.

## Revisions, deadlines and reshoots

One correction round is included per edit, submitted as a batch and turned around within five working days. Content corrections to the raw footage, meaning anything that requires a new shoot, are not included, unless the creator deviated from the briefing, in which case we reshoot for free. Smaller adjustments to text, cut length or music run within 48 hours.

## Studio in Vienna or filmed by the creator

Two production routes are available. Filming by the creator at home produces the typical, everyday look, costs less and has a short turnaround. In our Vienna studio we shoot products that need explanation, when several variants need to be produced in one day, or when lighting and sound need to be controlled. Both can be combined within a single package.

## Process

### Package and brief

Choose a package, define product, core messages and prohibited claims.

### Hook variants

We propose the opening lines for the first seconds, you approve them.

### Casting

Three to six creator profiles with sample material to choose from.

### Filming

Product shipping or studio session in Vienna, raw footage after three to five days.

### Editing and versions

Cut, subtitles, sound design, all aspect ratios, delivered within the package scope.

### Correction and handover

One correction round, then handover including a usage overview.

## Deliverables

### Concept & hook variants

Every video gets a defined job, a concrete use case and several possible openings. Claims are checked against brand and product guidance before filming.

### Creator selection

Selection criteria are role, presence, language, filming environment and credible closeness to the audience. Reach isn’t required for pure UGC production.

### Filming & editing system

Raw footage is planned so several standalone cuts are possible. Subtitles, pacing, framing and brand elements are versioned for the intended surfaces.

### Rights & handover

Scope and usage duration are recorded per project. The handover clearly separates final cuts, variants and optional raw footage.

## FAQ

### Wie viele Schnitte bekommen wir pro Creator?

Im Test-Paket drei, im Performance-Paket drei bis vier pro Creator. Jeder Schnitt kommt in drei Seitenverhältnissen, das zählen wir nicht doppelt.

### Wie lange dauert die Lieferung wirklich?

Zehn Werktage im Test-Paket, 15 im Performance-Paket, gerechnet ab vollständigem Briefing und Eingang der Produkte bei uns.

### Wie lange dürfen wir die Videos in Anzeigen nutzen?

Zwölf Monate ab Lieferung. Eine Verlängerung um weitere zwölf Monate kostet einen Aufschlag pro Creator und lässt sich jederzeit nachbuchen.

### Dürfen wir die Videos auch auf der Website und im Newsletter verwenden?

Ja, eigene Kanäle sind in der Nutzung enthalten. Nicht enthalten sind Fernsehen, Kino und Plakatwerbung, das verhandeln wir separat.

### Was passiert mit Produkten nach dem Dreh?

Verbrauchsartikel verbleiben beim Creator, langlebige Produkte schicken wir auf Wunsch zurück. Das legen wir vor dem Versand fest.

### Who is UGC Production not the right service for?

UGC production fits when the brand needs usable assets rather than buying a person’s reach. For creator posts with community contact, Influencer Marketing is more suitable; Performance Marketing can be added for ongoing distribution. That's why our first call also checks starting point, ownership and available production capacity, not just goals.

### What needs to be in place before UGC Production starts?

Available product and solid product information; Approved claims and clear no-gos; A defined landing page or action for later use. If something is missing, we surface it during onboarding and clarify whether it gets resolved before kickoff or scheduled as its own step.
